Online Banking
June 28 – July 1: Potential Interruptions to Online/Mobile Banking
We have regular scheduled maintenance for Online & Mobile Banking this weekend from June 28 – July 1. During this time, we may experience intermittent interruptions.
Bank on Your Terms with Online Banking!
Experience the ultimate convenience with Online Banking. Conduct financial transactions 24/7 from anywhere. Get real-time updates and manage your Educational Community Alliance Credit Union accounts effortlessly. Rest easy with our top-tier data encryption, ensuring the utmost security for your transactions and account details.
Online Banking Features:
- Self-Service Tools: Open accounts with a few clicks.
- Favorite Accounts: Customize your dashboard for quick access.
- Responsive Design: Enjoy a seamless experience on all devices.
Instructions for Using Our Online Banking System for Accessing Joint Accounts
1. Register Each Account:
- To enable joint owners to see balances and conduct transactions on an account, each account must be registered through online banking.
- You will need to create a unique username, set a 10-digit password, and establish three security questions for each registered account.
- Once all primary account owners have registered online, the credit union can enable the “see/jump” feature for the joint owner (e.g., parent, grandparent, or guardian) to access the account from their own online banking credentials.
- Consider whether you need to see balances and make transfers from other accounts or if being able to transfer to the account is sufficient.
- Members can view accounts they previously linked as a quick transfer or when scheduling a transfer online.
- When selecting “transfer from” (e.g., parent’s 000 savings) and choosing “transfer to,” all previously linked accounts will be displayed. However, balances for these accounts will not be visible.
Option 1:
- Once online access is established, the “see/jump” feature can be activated by the credit union.
- Please note that the “see/jump” feature will require the primary member to log in every 60 days, or it will become inactive. Example: if you register a minor’s account, you will need to log into that minor’s account every 60 days.
- Consider opening a separate savings account under the base account (e.g., parent’s account) and give it a nickname of your choice.
- You can add multiple savings accounts under the base account and select names that suit your preferences. This can be a more convenient option than managing multiple separate accounts with different usernames and passwords.
- If you simply want to check the balance without performing transactions, you can use Teller Phone Banking by calling (419)381-2319. Visit educacu.com/services/phone-banking to learn more.
- To gain access, you’ll need the account number and the last four digits of your Social Security Number (SSN). You’ll be prompted to change to a unique 4-digit number.
Here is a list of common new suffixes for different account types:
- Savings: 000
- 5 + 5 URC: 070
- 2 + 2 Simple Checking: 080
- Holiday: 020 (*cannot be renamed)
- Vacation: 040 (*cannot be renamed)